This desk
memoahoney.com, the USA Authorized MemoHoney Retailer. Your order goes to the order desk listed in the footer, with the 60-day window attached and an order ID that desk can look up.
Where to Buy MemoHoney With the Guarantee Attached
Written by the Memoahoney Editorial Desk · Reviewed by Dr. Judith Leone-Friedman, neuropsychologist · Revised
The question is not really where. It is which desk can see your order afterwards.
Quick answer
Buy MemoHoney here at memoahoney.com, the USA Authorized MemoHoney Retailer.
Orders placed here go to the order desk listed in the footer, and that desk handles the 60-day guarantee. Marketplace or email-link orders follow another seller's policy.
Then compare the packs.
Three places people try, and what each one means
A marketplace listing
We cannot see the order, cannot refund it, and cannot tell you anything about storage or handling in a third-party chain. If something goes wrong, the marketplace's policy is the only one that applies.
A link in an email or a message
Check any price offered that way against the checkout here before you enter a card. We do not send price emails, and we never paste tracking or affiliate links into our pages.
Why the desk matters more than the price
Every guarantee is attached to whoever took the money. That is the whole of it, and it is the reason this page exists at all.
Buying here puts the order with the order desk listed in the footer, with an order ID it can look up, a 60-day window from the date of purchase, and a return address at 950 Third Avenue, Floor 7, New York, NY 10022. Those four things travel together.
Buying elsewhere breaks that chain. The other seller's policy applies, the other seller's window applies, and if it turns out there is no window, that is the position you are in. We have no ability to help, and we would rather say so now than after you have a parcel you want to return.
This is not a claim that other sellers are dishonest. It is a claim about which telephone number can look up your order, which is a narrower and more useful thing to know.
Two addresses, two jobs
The order desk, listed in the footer, handles tracking, changes and refunds. The website inbox, also in the footer, is this website: pages, typos, privacy, press, Monday to Friday, 9:00 am to 5:00 pm ET. The email address cannot see your order, and the order desk cannot fix a typo on this page.
There is usually a third number. Here there is not
On almost every supplement in this category the label prints a distributor: a company name, a town, a state, a ZIP code and usually a telephone number and an email address. That is the line that begins Distributed by, and it is who you write to about the product itself rather than about your order.
MemoHoney carries half of one. The front of the label names Gex Corporation LLP, which is more than a good many products manage — but no street, town, state, ZIP code, telephone number or email appears with the name anywhere in the material we were given.
So there are two contact points rather than three: the order desk, which took your money and can refund it, and this website, through its inbox, which wrote these pages and cannot see your order. A brand name with no address behind it is not a third one.
That absence has a practical consequence and it is worth stating. The label is thinner than most here: the only company line on the bottle is the trademark By Instituto Experience, with no address, telephone number or email beside it, so this desk is the party to ask. What neither desk has published is a Supplement Facts panel: no serving size, no servings per container and no amount for any of the six named ingredients. Those are the questions worth asking before you buy rather than after.
Why we keep pointing at the order desk
Not because it is ideal, but because on this product it is the only party with any information we do not already have. The label is unusually forthcoming about what is in the capsule and entirely silent about who to ring about it.
Every contact point, in one place
Order desk
Listed in the site footer
Tracking, changes and refunds.
Have your order ID ready.
Email us
The website inbox in the footer
Mon–Fri 9:00am–5:00pm ET
Pages, typos, corrections, privacy, press
Office
420 Lexington Avenue, Floor 16, New York, NY 10170, USA
Not a returns address.
Returns
950 Third Avenue, Floor 7, New York, NY 10022, USA
Send bottles here, tracked, at your cost.
The marketplace listing
Where the purchase completes, where the price appears for the first time, and where the return window is set.
Distributor (from the label)
Instituto Experience, PO Box 12730, Ogden, UT 84404 — printed on the label
The company printed on the bottle. Not a returns address, and no address, phone number or website for it was published to us.
Always include
Your full name, the email you ordered with, and the order ID.
What each route gives you
| This desk | Marketplace | A link in a message | |
|---|---|---|---|
| 60-day window applies | Yes | Their policy | Unknown |
| Order ID this desk can look up | Yes | No | No |
| Named return address | Yes | Theirs | Unknown |
| Phone support for the order | Yes, the order desk in the footer | Theirs | Unknown |
| We can help if it goes wrong | Yes | No | No |
What “authorized retailer” does and does not mean
It means this site is a recognised place to buy the product, with a real order desk behind it and a stated refund window. That is a commercial relationship and it is worth having.
It does not mean we manufacture the product. We do not. The label names the distributor, Instituto Experience of Ogden, Utah, and says the capsules are manufactured in the USA, but it names no manufacturing facility.
It does not mean we have tested the product. We have not, and nobody has published a test we could read. No laboratory report sits behind certificate reference MEM-7647-26-ME, and we have not invented one. The printed panel tells you what is supposed to be in the capsule. It does not tell you that anybody measured what actually is.
And it does not mean we endorse everything printed on the pack. This site scores the product 2.4 out of 5 and devotes a chart on its home page to how far the printed amino-acid amounts sit below the doses the trials used. An authorised retailer is allowed to say what it found.
On affiliate links
We do not paste hop, affiliate or tracking URLs into the copy on this site. The buy buttons go to one place, the order page, and they are marked as sponsored links in the page source so that search engines and readers alike can see what they are.
One test for any seller of this product
Ask which telephone number can look up an order by its ID, and what the refund window is in days. A seller who can answer both in one sentence is a seller worth buying from. On this site the answers are the order desk in the footer and sixty days from purchase.
What you are really choosing between
Every route to this product ends with the same bottle. What differs is everything around it, and that is what the choice is actually about.
Buying here attaches four things to your purchase: an order ID a named desk can look up, a stated refund window of sixty days from purchase, a return address in New York, and a telephone number that answers questions about the order. Those four travel together and they come from the desk, not from the bottle.
Buying on a marketplace attaches that marketplace's versions of the same four, which may be better or worse and are certainly different. What it removes is our ability to help with any of them, because we cannot see an order we did not take.
Buying through a link in an unsolicited message attaches whatever the sender decides, which may be nothing at all. That is the only one of the three routes we would actively advise against.
None of this is a claim about the product. It is a claim about what happens on the day something goes wrong, which is the only day any of it matters.
Where To Buy MemoHoney: common questions
Where should I buy it?
From this desk, memoahoney.com, so that the 60-day window and this desk’s order record apply to your order. A marketplace listing is somebody else's policy and we cannot see, refund or trace it.
Who sells this site?
Memoahoney, a USA Authorized MemoHoney Retailer. We are a retailer, not the manufacturer and not a clinic. The manufacturer is not named anywhere on the label; the distributor printed on the bottle is Instituto Experience of Ogden, Utah.
Which number do I call about an order?
The order desk’s number, listed in the footer. The website email, also in the footer, is for pages, typos, privacy and press — it cannot see orders.
How do you make money?
We earn a commission on orders placed through this site. That is why the honest version of this page matters: the sentence telling a reader that eighty capsules would reach a studied citrulline dose costs us sales rather than earning them, and it is on the home page, the ingredients page and this one.
How does the guarantee work?
Sixty days from purchase unless the sales page prints a longer window. Call the order desk with the order ID, put your full name, email and order ID in the parcel, and send it with tracking at your own cost to 950 Third Avenue, Floor 7, New York, NY 10022.
Who makes it?
The manufacturer is not named. The label prints Distributed by: Instituto Experience, PO Box 12730, Ogden, UT 84404, with a telephone number and an email. 21 CFR 101.5 requires the name and place of business of the manufacturer, packer or distributor, and permits a street address to be omitted only if it is shown in a current city or telephone directory. We could not verify that either way.
Ready to try MemoHoney?
One bottle is 30 capsules at one a day, so a bottle is thirty days and the 60-day guarantee still has thirty left to run when it ends. The guarantee runs from purchase, not from delivery, and the price is shown at checkout.
Order NowRead the label firstNo price was published to us. We print no figure we have not seen ourselves. · 60-day guarantee from purchase · Not for under 18, pregnancy or nursing